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I used to go there often because while the service was terrible, there was a particular dish that only they served (chinese yellow mushroom with chicken). Unfortunately, the waitresses' and owners' poor attitudes, impatatience and rudeness eventually drove me over the edge. They have no regard for their customers whatsoever, and value only the profits they bring in.
I know the owner can come across as rude, but he's not rude. He's just not obsequious. I once brought a homeless person in there for a meal and was starting to worry when my slightly enebriated guest started to make a mess on the table. The owner and the homeless fellow ended up having a wonderful conversation. The owner laughed with him and was very gracious. I think all who have named him rude have misjudged him. My food is always hot, fresh and delicious. I have tried other Chinese in the area and always end up returning to Crystal Palace, as the others' food quality can't compare.
This restaurant was awsome. the food was amazing clearly the best dim sum in town. Anyone that didn't like this restaurant either doesn't like chinese food or is just simply dump.
Its hard to say something bad about this restaurant, cause the food is the tastiest chinese in town.. when you walk in and you see that most of their customers are oriental,.. doesnt it kinda tell you that the food must be the closest to the real thing? Although the decor is tacky and the service is a little odd, the food is so delicious, that you find yourself craving it from time to time. I noticed that alot of people have rude comments about the service, but i've gotten to know the owners of the restaurant and there actually pretty unique and cheerfull people... there just kinda grumpy because they work 15 hours a day 7 days a week,.. and there old folks.. give em a break.. the food is delicious
They have the best dim sum in town! The menu prices are very affordable and the portions are large. I eat there about every other week
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