East Side Mario's welcomes you to their establishment. Come experience their casual surrounding. They provide a take-out menu. You can get there by car.
This was the worst service and over cooked meal I have ever had. The appetizers came first the meal second and the salad last. I asked for a second glass of wine and the waitress took away my existing glass of wine and put her fingers in my glass so I lost half my first glass of wine.
I've been a common visitor to this ESM and have seen it goes through its ups and downs. 5 or 6 years ago, this place was packed. The food and service was consistent and good for the price, but as time went on things went downhill. From what I understand, there was a recent change in ownership, sometime within the past year. The new manager they had was doing a fantastic job. The standards went up, service was better, and overall it was a better experience. Although, the past 2 times we have visited, thing seem to have fallen back into their old ways. Their new menu was really good if the cooks actually can prepare it the way it was meant to be. Missing things like no goats cheese on a pasta that was meant to have it, cold soup, and even missing croutons on salad have really been just silly mistakes. Also, the past 2 times I have been were fairly late, around 9:30 PM. The waiters were literally yelling between tables to each other about "what happened when they were out drinking last night". It felt like highschool, and no manager in sight. For the sake of this place, I hope they can change their ways again. Maybe it is more consistent earlier?
The service was helpful, however, at times, slow.
The food was good, except my dish was a bit dry.
Portion size was just right. The atmosphere was nice, but very crowded, however, it was because I went on a weekend.
Recently visited for my grandfather's 60th birthday party. Couldn't have been better. They took care of all the minor details that would've been missed elsewhere. Thank you so much.
First & last time at this ESM. There was only one server on the patio serving about 10 tables. We waited 15 min to receive the menus. Salad was ok but not sure about the difference between the garden and the caesar salad. Food was served by someone other than the server and we were not offered any grated cheese or pepper on our pasta. Our meal was ok...nothing spectacular. We were served bread only after we had eaten our main dish (had to ask her about it) and we were not even offered more salad. This family run business better get its act together or they will end up cleaning tables at McDonald's.
