Birchwood Automotive Group Ltd Retail Facilities - Birchwood Credit Solutions - Pointe West Collision Centre

Terrible dealership. Workmanship is poor at best. If you get your car looked at by a professional, you will be shocked at the quality of work. They use second hand parts and claim its brand new They will leave your car with additional damage, and make all sorts of false claims to get out of paying for damages that caused. Their management team is a joke. Only focus is on taking your money and absolutely no care for customer service. Best advice is to stay away at all cost. Not worth it

They say it is a 3 hour process. More like 5-6 hours and they make all kinds of excuses why it isn't done. Do yourself a favour and take your car to Boyd or some other reputable collision place. Unless, of course you have nothing else to do.

Work was done quickly and completed before estimated. The repair looks fine, as good as new. As well, they checked a small issue that seemed to arise from the accident without charge. It hasn't been a bother since.

repairs were done at estimated time and work was excellent.Erica keeped us up to date all throw the process