Big O Tires Victoria is the largest retailer of tires and wheels in Victoria and is the largest volume Big O franchise in Canada. We offer over 7000 sq. ft. of storefront, as well as a supporting wholesale warehouse. With over 18 years in the Victoria area, we know what products will work for you. Our team of tire and automotive specialists will provide the best product and service in town at a price that can't be matched. Contact Big O Tires Victoria for auto repairs today. We take pride in our work, and we know you will too. Don't forget to leave us a review after your service. Your thoughts help us continue to provide the best automotive service experience we can.more...See more text
Always Excellent Service! I’ve taken my car in many times to have a few things done, and every single time they have been amazing with customer service and getting my car done in a timely manner!
I recommend Big O Tires!
They took my car without an appointment on a Saturday when I first moved to Victoria - they now have my loyal business. Always friendly and helpful. Comfortable places to sit and wait. Bonus: sit on the counter seat and watch the downtown zombies walk by!
Thank you Big O Tires. I was in trouble because my car would not start and it was raining. They came and helped me out of the goodness in their hearts. Thanks guys you are awesomely great.
Extremely knowledgeable staff. I knew my H3 had some issues and that it might be expensive to repair. I tool it to a Chevy dealership amd some recommended I try this place. I never knew they had a mechanical facility. I dealt with Trevor who had it diagnosed. They found the same issues and carefully exained step by strp what i needed right away, what could wait and how we could save a bit of money. I got it back, it works great, good price, and really friendly people.
They forgot to properly tighten all of the lug-nuts on one of my wheels!!!! Almost fell off on the highway!! I got new tires put on at Big-O-Tires and then drove 10-12 km (toward the ferry) before my car started shaking. When I pulled over I noticed all of the lug-nuts on one of my wheels were finger-loose. When I went to discuss this with someone at the shop the manager told me it must have been because they had hired new trainees. I guess they don't have their experiences employees check the work of the trainees before returning it to the customer! Also, Big-O-Tires does not have any Road Hazard Damage warranty on their tires like many other places. Why anyone would buy tires at Big-O-Tires is beyond me.
We are very sorry you experienced a negative experience with our establishment. The incident has been investigated and additional training, and procedures have been put in place. I can only relate to you that we strive to give the best service and work possible. I f you return to our establishment in the future we will try to make up to you for your bad experience.
