Thrifty Car Rental
2.7/5
Details
Information
Reviews
Location
Location
3-3600 Langstaff Rd, Vaughan, ON L4L 9E7
Useful Information

Ratings & Reviews - Thrifty Car Rental

How would you rate this business?
2.7/5
  • Excellent
  • Very good
  • Average
  • Poor
  • Terrible
1
0
0
1
1
    Sort by:
    Language:
    jenn9302
    By

    We had excellent service here from the manager, Mr. Hong. They had a good selection of vehicles and he was very patient and accommodating when walking us through the process.. and we got an amazing deal to boot! Will definitely be returning in the future for our vehicular needs. I'm not sure why the other reviews are negative, but from my experience you won't regret renting here!

    Are you the owner? Reply or Contact YP
    metrotoronto
    By

    Stay away from this location

    Had to be my worst experience with renting a car. Booked online, got there and there were no cars. The guy at the desk basically threw his hands up in the air with a "What do you want me to do attitude". I had to insist that I wasn't leaving without a car. I suggested calling another location and he found one, then shuttled me over. When I returned the car, the OWNER was very rude and shouted at me. His anger was scary. He has "zero" customer service skills. Will NEVER use Thrifty/Dollar again.

    Are you the owner? Reply or Contact YP
    AllisaW091
    By

    I reserved a car ...

    I reserved a car online and when I went into this location to pick it up I was greeted with horrible customer service by the manager. He was ignorant, rude, and obnoxious. There was some sort of miscommunication with the site and his own franchised location and instead of explaining it with respect for me, the customer, I was barked as though it was my fault the site had linked him to my corporate discount. I had to call upper management to learn this. I would not recommend this LOCATION.

    Are you the owner? Reply or Contact YP

    Get an opinion about this business!

    Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think.

    Contact this business
    Close menu