Durham Medical is a family run business which is locally owned and operated and has been serving Durham Region for over 30 years. We are Durham Regions leading Home Health Care Equipment Provider. Our strength is our experienced and knowledgeable staff, for the service that they provide our clients.
We will take the time to ask questions and understand your challenges so that we can help you find the right product for your needs. We are proud that our store has been recognized as an accessible facility by the Region of Durham. Parking available.more...See more text
Salesman John sold a discontinued electric wheelchair to an 87 yr old with no discount, and did not disclose that it was a discontinued model months before purchase did not even return phone calls regarding accessibility transport of unit. This place wants your money does not care about customer service. Or your mobility needs. Avoid the salesman wanting commissions. Had to find out from outside sources that is was discontinued and is not transportable in vehicles with person using it?
I called to get my wheelchair brakes adjusted.
The agent huffed and said they were very busy this week, it probably won't be until next. I said that I still need an appointment. Again she huffed and again said they are busy. I then hung up in disbelief.
I like the fact that finding you's on the internet. I use to deal with you about 15 years ago and all ways hade excelent treatment, now I will be dealing for a new Wheel chair.