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Have been going since they opened 20+ years ago. Without a doubt the best ever. Owners are wonderful people who try to accommodate even on short notice. Super clean and totally up to date with all new products and procedures.
I have been going to Envy Nails for over 10 years. I stopped in to have a nail fixed as my regular salon was closed. They were so accommodating that I made a "fill" appointment on the spot. The staff have always gone out of their way to recommend great colours, opened early on my daughter's wedding day for the bridal party, changed appointments at the last minute when I am stuck and made me feel welcome at every appointment. I will continue to recommend Envy Nails
I cannot figure out the negative responses on this page? Must be the competition! There are no perfect salons out there but this is as close as it gets, they try to please everyone they are open to whatever you ask, and they are honest if they can't. these people are honest hard working people, and I have never heard of them over charging anyone, let alone seen anyone upset or angry or dissatisfied! I would highly recommend Envy Nails over just about every salon in Ottawa,after 40 years !
I have had the best nails done here! The staff is super friendly and there work is always perfect. One lady who worked there knew I was going on vacation and went out of her way to stay open later to make sure my nails were perfect.
Worst Customer Service EVER!! Nobody treats their customers worse than Envy Nails. They lied to me, over-charged me, added on a 25% "tax" and laughed at me in whatever their language is. They treat all their customers with complete disrespect. BTY - You can expect your nails to chip, crack or fall off within a day or two.
I've gone here about 4-5 times with two of my girlfriends. We try to go once a month, however our last visit was the LAST visit. We were all getting pedicures when the woman doing my girlfriends feet openly asked her infront of other customers if she'd like her toes and feet waxed as they were "very hairy". When she said no, she said "are you sure? They're really bad." I was dumbfounded. Never have I heard someone speak to a customer that way! Then, when we moved to mani's, I had asked to get gel nails as I bite my nails. The gentleman at the front then came and told me that going forward I need to ask for this in advance, such as call. Why would I call? It's a walk in. We won't be going back there again, waste of my money!
Wow, the service at Envy Nails has gone done hill badly over the years!!! I have been a regular there for years but not anymore. You would think they would value their regulars but they don't, they see you as nothing but a pest. I have heard the owners say terrible things behind my back and other customers' backs as well. They now appear to be so bored of doing nails after years and years that they no longer care. I would not recommend Envy Nails to anyone unless you like being treated like garbage.
I first went here after it being recommended by a friend. I had my nails ruined at another salon nearby. The staff were friendly, helpful, and fixed my nails. I have been going there now for 3 years, and would recommend it to anyone. I have recommended it to a friend 2 years ago, and she is still going there now. I can not say enough good things about them. Love love love.
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