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Driving home from the cottage my wife noticed a stone chip in the windshield of my new truck. We remembered hearing the big crack! on the way up. I called Coventry and was delighted to learn he would drive to me. Upon inspection he asked what the problem was and I showed him the stone chip. He said "do you mean this tree sap" - I was shocked and embarrassed. Kevin did not want any payment whatsoever. Who does this in today's world? Total trust & integrity. Please support him!
Kevi Has been going workforce me for years, everything from boat covers, seat repairs, snowmobile seats and done an amazing job. He had done a complete interior on my fathers 1966 belvedere and is flawless! Thanks so much for all your work, nothing but good things to say. Ron
Extremely Unprofessional - Beware!!!!! Kevin looked at some seats that needed to be repaired. After he quoted us $1000 to repair them, we agreed to the price, took the seats out, and delivered them to him. A few days later, he tells me that he wants another $300 to do the repair! He would not be flexible at all! Beware. Prices subject to change!!!
Business Reply December 19, 2015
Mike, it'd be appreciated if you told the whole story... I came out and 'quoted' on the job still installed in the boat, a lot was hidden and I tried my Best to give an accurate price! After you had dropped off the seats and reviewing the damage fully and realizing that I had under quoted, I informed you there would be additional labour to remove & reinstall the covers. Unfortunately, this was an oversight on my behalf, not an intention to deceive. My Apologies. Hopefully you got the job done to your satisfaction for a similar price.
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