Jump+ Avalon Mall

Unfriendly and unprofessional staff. Took 9 days and 3 trips to the store to finally convince them to examine why my apple care plus wasn’t showing up in the settings. It turns out it was never registered in the first place..

Extremely overpriced. I went in as I had spilled a small amount of water on my MacBook Air. Logic board was damaged. They quoted me $860 to fix a 2 year old lap top. Not worth it. Took it to a local shop and they repaired for me for $300. Huge waste of the high consultation fee that they charged me just to look at it. Will never go here if I need computer work done again.

Worst place ever had an iphone x face id stopped working apple customer support said since it was only 2 months outta warranty that the would authorize a one time courtesy replacement to do with my serial number jump plus stated they did have to honour apples warranty arrangement and basically told me to bad so sad when I called apple again they stated they would be investigating jump as they are our apple store out her in st johns

I purchased an Apple Watch for Christmas. When I opened it, I discovered that they had sold me the wrong one. I had asked them for the Series 3 with Cellular and they did not provide me with that at time of purchase. They refused to take back the watch as I had opened it as I was unaware it was the wrong model. The manager was very rude and told me to sell it online. I had to call the DM in Ontario in order to proceed with the exchange. Poor service. AVOID!

The manager thinks she owns the world and very rude

I was told that a reboot due to a crash caused by downloading a new OS on a month old Mac book Pro would be covered by Apple's warranty..They even gave me a piece of paper saying it would cost $0.00. i was then charged $69.00 and thrown out of the store and asked to never return when I protested the matter. I have filed a suit in the NL courts

I have had great experiences with this store all except one staff member. If she is the only one available the next time I go there I will walk out and check back

Terrible return policty. Avoid this place.

Avoid this place. The staff misinformed me about the product they were selling (a laptop power adapter) and when I tried to return it a week later they won't take it back because the box was open. Just shop online. Their return policy is the worst. I don't know if I can report this to consumer affairs. Who doesn't open the box after they purchase the item?

This company does...

This company does not answer phone calls and that means poor customer service