Shady, talking about one price and then charge way more. Also drain is leaking. Left mess. Triple priced comparing to other reputable companies.
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Shady, talking about one price and then charge way more. Also drain is leaking. Left mess. Triple priced comparing to other reputable companies.
Terrible service, had to call them for a small leak from ceiling the tech came and made a big deal about the amount of water leak. I told him make a small whole in the ceiling to find out if the pipe is burst. Atfter making 7-8 different sizes whole in the ceiling he response was I don't know what the problem is. The he spent 15 minutes taking his stuff back to his truck so that his time is pass one hour by 5 minutes he then charged me 1.5 hour because as per the plumber that's how they charge!
Great experience with Brad and Roy on a drain scope, I felt bad because unforeseen circumstances extended the time frame, but they didn't charge extra. Would give them a 5 but their machine had some glitches and the audio failed to record, but at least they showed up.
Had a minor leak in my drain pipe in basement. An easy fix only a few minutes job. The plumber showed up and gave me an estimate for 2hs plus parts!. I had to pay the estimate/ truck fee but sent him packing. I had another company come and it was fixed in 10 minutes at one third the price. Nice try A Marco, do not even call this company, you will be sorry.
Business Reply August 7, 2014
Sorry to hear that, but we charge a $65.00 to send out a licensed plumber to give a quote. Had you gone with the quote we would waived the $65.00. All of our plumbers are licensed and certified with years of experience. We are fully insured and are WSIB certified. Also we have great reviews on Home Stars and have won Best plumbing company two years in a row 2012-2013. We carry a good record with BBB.
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